Last Updated: May 2026
At OG Painter, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our painting and decorating services.
1. Who We Are
OG Painter is a professional painting and decorating company serving Warwick, Leamington Spa, and surrounding areas across Warwickshire.
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us through our website contact form or business contact details listed on the website.
2. Information We Collect
We may collect and process the following personal information:
- Full name
- Email address
- Phone number
- Property address
- Details about your project or enquiry
- IP address and browser/device information
- Website usage data through cookies and analytics tools
We only collect information that is necessary to provide our services or improve your experience on our website.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and quotation requests
- Provide painting and decorating services
- Schedule appointments and consultations
- Communicate regarding ongoing projects
- Improve our website and customer experience
- Send service-related updates
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
Where consent is required, you may withdraw it at any time.
5. Cookies & Analytics
Our website may use cookies and analytics services such as Google Analytics to help us understand how visitors use our website and improve functionality.
Cookies may collect information such as:
- Browser type
- Device information
- Pages visited
- Time spent on the website
- General geographic location
You can disable cookies through your browser settings; however, some website features may not function properly.
6. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal data from:
- Unauthorised access
- Loss or theft
- Disclosure
- Alteration or misuse
While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.
7. Sharing Your Information
We may share your information with trusted third-party service providers where necessary for business operations, including:
- Website hosting providers
- Email communication services
- Analytics providers
- Contractors or suppliers involved in your project
Any third parties are required to keep your information secure and confidential.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain business records
- Meet legal, tax, or regulatory requirements
- Resolve disputes
When information is no longer required, it will be securely deleted or anonymised.
9. Your Rights
Under applicable data protection laws, including the UK GDPR, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request a copy of your personal data
To exercise any of these rights, please contact us using the contact details provided on our website.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us through the contact information available on our website.